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Welcome to Coal Creek Utility District A Special Purpose Water and Sewer Utility District serving Newcastle, Washington and the surrounding areas since 1959 Pay Your Bill Online Attend a Meeting Customer Forms Contact Us Monday - Thursday 8:00 am - 4:30 pm Friday 7:00 am - 3:30 pm (425) 235-9200 Important Notices You Are Responsible for Keeping Water Meters and Fire Hydrants Clear and Accessible In order to ensure reliable water service, timely maintenance, and quick emergency response, district personnel must have unobstructed access to water meters, fire hydrants, and related infrastructure at all times: What You Need to Do Attend a Board Meeting We welcome the public to join our Board meetings on the second and fourth Wednesday of each month, in person or via the online "Zoom" platform. Should you wish to voice comments during a meeting, please contact us in advance—before 10:00 am on the day of the meeting at the very latest—so we can add it to our agenda. Learn more and view Meeting Agendas and Minutes here: Meeting Notices & Schedule Planning any Water or Sewer Work? If a plumber or contractor suggests doing work outside your home or business—such as a meter replacement or sewer line repair—please contact us before proceeding. One quick call could save you thousands of dollars on work that may actually be the District’s responsibility—AND help you avoid penalties for tampering with District-owned equipment. We’re here to help—call us first! Coal Creek Utility District's mission is to provide its rate payers the highest quality, most cost efficient water and sewer service, both today and into the future, while meeting the overall public and regulatory approval. About Us About Your Service

Meeting Schedule and Minutes 2nd and 4th Wednesday of the Month, starting at 2:00 pm in our office The public is invited to join our regular open Board meetings—either in person (masks optional) or by phone. Our meetings are held on the 2nd and 4th Wednesday of each month, starting at 2:00 pm in our main office at 6801 132nd Place SE in Newcastle, Washington. If a regular meeting date falls on a holiday, it will be held on the next business day at the same time. To attend by phone, call (253) 215-8782, using Meeting ID: 210 020 5821, and Passcode: 6801. Those attending by phone can hear everyone who speaks. Should you wish to make a comment during a meeting, please contact us in advance—before Noon on the day of the meeting at the very latest—by email at: customerservice@ccud.org Meeting dates are as follows; click on the link to view the Agenda, which becomes available 24 hours prior to the meeting, and remains available until that meeting's minutes have been approved and posted below: Wednesday March 25 Wednesday April 8 Wednesday April 22 Wednesday May 13 Wednesday May 27 Past Meeting Minutes Minutes for each meeting are posted after they have been approved by the Board during the next subsequent meeting. To view minutes from a meeting, click on the date. SP = Special Public Meeting. 2026 01/14/2026 01/28/2026 02/25/2026 03/11/2026 03/25/2026 04/08/2026 04/22/2026 05/13/2026 05/27/2026 06/10/2026 06/24/2026 07/08/2026 07/22/2026 08/12/2026 08/26/2026 09/09/2026 09/23/2026 10/14/2026 10/28/2026 11/11/2026 11/25/2026 12/09/2026 12/23/2026 2025 01/08/2025 01/22/2025 02/12/2025 02/26/2025 03/12/2025 03/26/2025 04/09/2025 04/23/2025 05/08/2025 SP 05/14/2025 SP 05/14/2025 05/28/2025 06/11/2025 06/25/2025 07/09/2025 07/23/2025 08/13/2025 08/27/2025 09/10/2025 09/24/2025 10/08/2025 10/22/2025 11/12/2025 11/26/2025 12/10/2025 2024 01/04/2024 01/10/2024 01/24/2024 02/14/2024 02/21/2024 02/28/2024 03/13/2024 03/27/2024 04/10/2024 04/24/2024 05/08/2024 05/22/2024 06/12/2024 06/26/2024 07/10/2024 07/24/2024 08/14/2024 08/20/2024 08/28/2024 09/11/2024 10/09/2024 10/23/2024 11/04/2024 11/13/2024 12/11/2024 12/23/2024 Public Records Request If the meeting minutes you are interested in are not listed above, you can make a Public Records Request. Learn More

Helpful Resources Water Leak Detection and Repair Checking for Water Leaks Leaks are a common cause of higher than normal / expected water bills. They can occur anywhere along the water line—from the underground portion between the meter and your home, somewhere inside your home, or even an outdoor faucet. One of the best tools to check for a leak is your water meter. Here's how: Make sure no water is turned on inside or outside. Check your water meter. Your meter screen is activated by sunlight or flashlight. The screen will flash between the "Reading" and "Rate" screens. The "Reading" is all water that has passed through the meter in its lifetime – measured in cubic feet. This is the reading used for billing purposes, except that the District bills in hundred cubic feet (we move the decimal point 2 digits to the left). You can calculate how much water is used in a given period by recording the reading at the beginning of the period and at the end of the period. The "Rate" is the amount of water (in gal /min) that is passing thru the meter at that moment. The "Rate" can be used for leak detection: if all water in the house is shut off and a rate is observed, this means that water is flowing through the meter. Since all water is shut off, there must be leaking somewhere in your system. There is a leak indictor faucet icon built into your meter that will either be flashing or on continuously if a leak has been detected. The flashing faucet indicates an intermittent leak occurrence over the past 24 hrs. The solid faucet indicates a continuous leak occurrence over the last 24 hours. Check the last digit on your screen to see if it is incrementing. Responsibility of Leaks The District is responsible for the cost of locating and repairing any leaks that occur in our water main (the large distribution pipe under the street), in the utility-owned pipe between our water main and your meter box, and with the meter box itself. The customer is responsible for the cost of locating and repairing any leaks that occur in the service line between the meter box and their residence or business, as well as those found inside the residence or business, including plumbing lines in the walls, or fixtures such as a toilet or indoor/outdoor faucet. However if the leak is found in your service line (the line between the water meter and your home or business), you may qualify for a leak adjustment credit, if the line has been repaired or replaced within 60 days from the the time you detect the leak, or receive a notice from the District. Call us to learn more at (425) 235-9200. After you have determined that you have a leak, the next step is to determine if the leak is inside or outside of your house. Locate your home's main shut off valve and shut off the water at the valve. Typically, you will find the shut off valve in the basement or garage directly behind an outdoor faucet, or outside below an outdoor faucet. Again, check the leak indicator or use the meter reading method, making sure not to use any water during this period. If the leak indicator stops moving or there is no change in the meter readings, then you have a leak inside of the house. If the leak indicator continues to move or there is a change in the meter readings, then the leak is outside between the meter and the house. More Resources Savingwater.org Low-Cost Rain Barrels from Coal Creek Utility District Regional Water Supply Status

Current District Projects Ongoing Infrastructure Improvements Vactor Waste Decant Facility The District's new covered vactor waste decant facility at the existing 580 Zone Tank site is nearing completion. This facility replaces the previously uncovered stockpile bays and is designed to enhance the handling and processing of wastewater and soil materials from vactor operations. Key features of the project include: A reinforced concrete decant bay with short walls and a premanufactured metal roof to facilitate separation and drying of solids. A buried oil-water separator vault to enhance water clarification before discharge into the existing sanitary sewer system. New sewer conveyance infrastructure, extending approximately 300 feet in the unimproved right-of-way south of the site, connecting to an existing manhole (MH C11-56). Originally intended to process only materials from utility excavations, the facility's design was evaluated during the 30% design phase to determine the feasibility of incorporating wastewater containing sewage. This assessment influenced the final design approach. As the project nears completion, the facility will soon provide a more controlled and environmentally responsible solution for managing vactor waste.

Our phones are answered 24 hours a day, 7 days a week. Office hours are Monday - Thursday from 8:00 am - 4:30 pm, and Friday from 7:00 am to 3:30 pm. The office is closed on all major holidays including the day after Thanksgiving, the day before Christmas, and the day before New Years. Contact Coal Creek Utility District We look forward to helping you! Location 6801 132nd Place SE Newcastle, WA 98059 Phone (425) 235-9200 Fax# (425) 228-7429 Contact Customer Service Email Us Hours Monday - Thursday 8:00 am - 4:30 pm Friday 7:00 am - 3:30 pm Our office is closed on all major holidays including the day after Thanksgiving, and December 24. Public Records Request Learn More

Pay Your Utility Bill Four Ways to Pay Coal Creek Utility District bills every other month for drinking water and wastewater (sewer) services. If you have questions about your Utility bill, please call 425-235-9200 or email Customer Service . Pay by Phone 855-930-4269 Call us any time, day or night, to make a payment. Have your account number and credit card/payment method ready. Pay Online Make a payment, schedule recurring payments, and view your account balance—while continuing to receive your paper bill in the mail. Paperless options and quick pay are also available. Pay by Mail Put your account number on the check, include your billing stub in the envelope, and mail to: Coal Creek Utility District 6801 132nd PL SE Newcastle, WA 98059 Pay in Person For your convenience, the District maintains a 24-hour drop box on the outside of our business office at: 6801 132nd PL SE Newcastle, WA 98059 Don't Be Misled by Other Payment Websites The District recommends you pay your utility bill here on this website, using our third party payment platform host "TruePoint Solutions" and their associated payment processor, "Invoice Cloud." This option incurs no additional fees, the process is easy and secure, and your payments will be posted directly to your account. View Invoice Cloud's Terms and Conditions here > If you search online, you may find other bill payment websites that claim to be affiliated with Coal Creek, and/or easier. PLEASE NOTE: THESE OTHER WEBSITES ARE NOT AFFILIATED WITH / ENDORSED BY THE DISTRICT. Only TruePoint Solutions / Invoice Cloud, accessed from our website, provides secure, no fee, rapid payment processing. Other third party online bill payment websites and services often charge hidden fees, and the payment may be delayed, which causes late payment fees. Please contact District staff at (425) 235-9200 if you have any questions or need more information. Utility Rates and Fees Rates and Charges Water and Sewer Service Rates and Charges Summary Water and Sewer Service Connection Charges Billing, Payment and Collection Procedures Billing & Payment Policies Special Connection Charges By Project Lake Boren Sewer Lake Washington Boulevard Sewer Lower May Creek / Windtree Sewer Facility Charge Map Lower May Creek / Windtree Sewer History Processing Fees For Utility Bills: There is NO FEE for paying your utility bill using any of the above methods. For Water Meter Hook-Up, Development, and other Miscellaneous Services: 1. Using a credit card, debit card, Apple Pay, or Google Pay: Transaction Fee: Either 3.15% of the transaction amount or a fixed fee of $2.00, whichever is higher. Applicable for Web, POS, IVR, Auto Pay, Kiosk, and Pay By Text payment methods. 2. Using a check or bank electronic funds transfer (EFT): Transaction Fee: A fixed fee of $1.00. Applicable for Web, POS, IVR, Auto Pay, Kiosk, and Pay By Text payment methods. Discounts for Low Income Seniors or Disabled Persons Senior low income/disabled property owners may be eligible for a discount if they meet criteria including some or all of the following: You are 62 years of age or older, and/or have incurred a permanent disability; and Have proof of a maximum gross household income below $49,210 (single), or $62,160.00 (married/co-tenant) Your combined household income is less than $88,998 (2024 Tax Year) per year You own and reside in the same home Your residential water meter is 1 inch or smaller You are currently receiving the King County property tax exemption If you are not receiving the property tax exemption, contact King County tax assessor’s office at 206-296-3920 or visit their website to inquire about eligibility. Senior low income/disabled persons who are renting their home and being billed directly for residential service from Coal Creek Utility District may also be eligible for the discount. How to Request the Discount If you meet the above eligibility requirements, you can download the "Application for Low Income Senior and Disabled Discount" form found on this page of our website , or contact our office at (425) 235-9200 to initiate the process. Approved applicants will receive a 50% re duction in the base charge of their water bill, and a 50% re duction in the base charge of their sewer bill.

Coal Creek Utility District's Commissioners We're here to serve you! Peter Zevenbergen Commissioner Position #1 Email Suzi O'Byrne Commissioner Position #2 Email Kim Lane Commissioner Position #3 Email

Helpful Resources Water Conservation Tips Water Conservation Tips - in the Home Check all faucets, pipes and toilets periodically for leaks. Take shorter showers. Don't use the toilet as a waste basket. Run dishwasher and washing machine only with full loads. Turn off water while brushing your teeth, shaving. Turn off the water while washing dishes by hand. Install water saving shower heads. Fill a gallon plastic bottle with water and place it in the tank on older 5-7 gallon toilets. Select and install water-efficient hardware and appliances. Keep a pitcher of water in the refrigerator instead of letting water run to get a cold drink. Water Conservation Tips - Outside Select landscaping that requires low water levels. Wash your car with a bucket instead of a hose (better yet go to a car wash where the water is recycled). Water during evening or early morning hours, when the water won't evaporate as rapidly. Water thoroughly once a week rather than lightly / often. Keep a weed free lawn. Use drip or trickle irrigation systems instead of sprinklers. Did you Know? A new standard toilet takes 1.6 gallons per flush; older models use 3.5 - 3.7 gallons. A water-efficient shower uses 3 gallons per minute; non-efficient showerheads use up to 12 gallons per minute. An efficient clothes washing machine uses 16-20 gallons of water per load; standard models use 27-54 gallons. More Resources Savingwater.org Low-Cost Rain Barrels from Coal Creek Utility District Regional Water Supply Status

Helpful Resources Hot Water Heater Tips Adjusting the Temperature Because a standard water heater keeps hot water available at all times in its tank, water heaters account for about 17% of a typical home's energy use. If you plan to be away from home for three or more days, turn your water heater's thermostat down to the lowest setting, or turn it completely off. This will save a considerable amount of energy and cost. Electric water heater: To turn it down, use the temperature dial on the water heater. To turn it off, switch off the circuit breaker to which it's connected. Natural gas water heater: If you don't know how to relight the pilot light, just turn the temperature dial down, or switch it to "vacation mode," rather than turning it off. When you return home, restore your water heater to the normal temperature — 120°F is sufficient for most homes. Flushing a Hot Water Heater Hot water tanks should be flushed regularly as part of a proactive maintenance routine. Over time, sediment, minerals, and debris from your water supply settle at the bottom of the tank. This buildup can lead to several issues, including: Reduced Efficiency: Sediment acts as an insulating layer, making it harder for the tank to heat water effectively. This increases energy consumption and utility costs. Shortened Lifespan: The accumulation of debris can cause the tank to overheat or corrode, leading to premature wear and potential leaks. Inconsistent Hot Water Supply: A tank clogged with sediment may struggle to maintain a steady flow of hot water, impacting your daily routines. Flushing your hot water tank helps remove sediment, improves energy efficiency, and extends the life of your water heater. How to Flush a Hot Water Tank

Public Records Request How to Request Public Records Coal Creek Utility District is committed to transparency and providing access to public records in accordance with the Washington state Public Records Act (RCW Ch. 42.56). As described in the District's Resolution #1917 , following are the steps to request public records from us: 1. Submitting a Request You can submit a public records request in any the following ways: In Person: Visit our office during regular business hours: Monday - Thursday 8:00 am - 4:30 pm; Friday 7:00 am - 3:30 pm; excluding legal holidays, the day after Thanksgiving, December 24, and December 31. By Mail: Send a Public Records Request form (available to download at the bottom of this page) to Coal Creek Utility District at 6801 132nd PL SE, Newcastle, WA 98059 By Email: Attach a photo of a completed a Public Records Request form (available to download at the bottom of this page) in an email to customerservice@ccud.org Please include the following information in your request: Your full name, your mailing address, best contact phone number, and email address. A clear description of the records you are requesting. Be as specific as possible, including dates where possible, to help us locate the records efficiently. 2. Acknowledgment of Request Within five business days of receiving your request, we will: Provide the requested records, or Acknowledge receipt of the request and provide an estimate of the time required to respond, or Deny the request with an explanation of the reason for denial. If your request is unclear, we may ask for clarification to ensure we provide the correct records. 3. Inspection and Copying of Records Public records are available for inspection and copying during our normal business hours. We provide facilities for copying public records, except when doing so would unreasonably disrupt our operations. 4. Costs of Providing Copies There is no fee for inspecting public records. The charges for making copies are as follows: Standard black-and-white photocopies: $0.15 per page. Non-standard copies, off-site vendor copying, long-distance fax transmission, mailing, and certified copies: Actual costs. 5. Exemptions Certain records may be exempt from public disclosure. If a record is exempt, we will provide an explanation for the exemption. 6. Review of Denials If your request is denied, you may petition in writing for a review of the decision. Our district attorney will review the petition and provide a written determination. Judicial review is also available. 7. Contact Information For any questions or to submit a public records request, please contact our Public Records Officer: Jamie Crookston 6801 132nd PL SE, Newcastle, WA 98059 (425) 235-9200 customerservice@ccud.org Public Records Request Form

Coal Creek Utility District believes our employees are the key to our success; we work hard to ensure a strong, supportive, team environment. We are an Equal Opportunity Employer, and a drug, alcohol and tobacco/nicotine-free work environment. Employment Opportunities at Coal Creek Come Work for Us! Coal Creek Utility District believes our employees are the key to our success; we work hard to ensure a strong, supportive, team environment. We are an Equal Opportunity Employer, and a drug, alcohol and tobacco/nicotine-free work environment. Full-time employees receive the following benefits: Competitive pay with a represented position 11 paid holidays Vacation and sick leave Company provided work wear and safety gear Medical, dental, long-term disability, life, A&D insurance PERS retirement Deferred Compensation Program 457 Coal Creek Utility District currently has no job openings. Please check back again!

Public notices and special announcements are posted here. Special Announcements Coal Creek Utility District Notice of Action and Public Hearing Determination of Non-Significance Notice is given under SEPA RCW 43.21C.080, that Coal Creek Utility District took the action described in (2) below on November 3, 2025. (1) Any action to set aside, enjoin, review, or otherwise challenge such action on the grounds of non-compliance with the provisions of Chapter 43.21C RCW (State Environmental Policy Act) shall be commenced by appeal to Board of Commissioners of Coal Creek Utility District on or before December 12, 2025. (2) Description of Agency Action: Determination of Non-Significance with respect to the Coal Creek Utility District Comprehensive Water and Sewer System Plan update. (3) Description of Proposal: The Comprehensive Water and Sewer System Plan update is a non-project action that addresses the District’s current water system policies and standards in accordance with the District’s framework, analyzes the existing water system and its operations, and recommends improvements to correct deficiencies and meet future service needs. This Plan provides the District with a guide to evaluate the impacts of future proposed development and land use on the water system. (4) Location of Proposal: The Coal Creek Utility District service area is situated between Renton and Bellevue, east of Lake Washington. It serves portions of Newcastle and Renton, and a small area of unincorporated King County. The service area is generally bordered by the City of Bellevue (Southeast 69th Street) to the north, the City of Renton to the south, Lake Washington to the west, and Cougar Mountain Regional Wildland Park to the east. The District is located within Sections 27, 28, 29, 33, and 34, Township 24 North, Range 5 East, W.M. (5) Type of environmental review under SEPA: Non-Project Action, SEPA Checklist dated June 25, 2025, and DNS dated November 3, 2025. (6) Document Review: Documents may be examined during regular business hours at: Coal Creek Utility District, 6801 132nd Place SE, Newcastle, WA 98059. (7) Public Hearing: A public hearing will be held on the Determination of Nonsignficance (DNS) at: Coal Creek Utility District, 6801 132nd Place SE, Newcastle, WA 98059 on December 10, 2025, at 2:00 p.m. (8) Name of Agency Giving Notice: Coal Creek Utility District